The Real Estate Agents Act (Professional Conduct and Client Care) Rules 2012 set the professional standards expected of real estate licensees.
Read the Code of Conduct and Client Care Rules on the Real Estate Authority website. The REA page provides the current official material and related guidance.
If you have a concern about our service, read our complaints procedure. You can also contact the Real Estate Authority about a complaint. You do not have to complete our in-house process before contacting REA.